Thursday
Feb282008
phone is dead :-(
Thursday, February 28, 2008 at 12:29PM
i finally got so fed up with time warner, i ordered verizon FIOS about 10 days ago. it's not due to be installed until 25 march, however.
i paid the time warner bill online on 2008.02.26. shouldn't be a problem, the payment isn't due for another week. right? leave it to TW to mess it up, however. somehow, in the process of "changing ports" for my digital phone service, they managed to drop my billing information. the phone's out; it's been out for two days now. and the "recent activity" page is showing credits to my account for the next month's service. according to the site, they owe me $57.89!
not so! i'm not switching service for another 28 days... the tech support agent assured me he was working on the problem and would call me back... i have no idea how long it's going to take. but this is just one more good reason to switch
i paid the time warner bill online on 2008.02.26. shouldn't be a problem, the payment isn't due for another week. right? leave it to TW to mess it up, however. somehow, in the process of "changing ports" for my digital phone service, they managed to drop my billing information. the phone's out; it's been out for two days now. and the "recent activity" page is showing credits to my account for the next month's service. according to the site, they owe me $57.89!
not so! i'm not switching service for another 28 days... the tech support agent assured me he was working on the problem and would call me back... i have no idea how long it's going to take. but this is just one more good reason to switch
Reader Comments