Thursday
Oct182007
shouldn’t be allowed
Thursday, October 18, 2007 at 01:08PM
some people just shouldn't be allowed to run a computer.
i spent 6 hours, today, removing the same trojan from a client's computer that i removed three weeks ago. the virus has changed; last time it only took 4 1/2 hours.
the user hasn't changed. after years of trying to teach this client safe internet usage, my client is still operating the machine with an admin account. willy-nilly clicking on e-mail links, downloading and installing files, and just generally NOT learning from past mistakes. and today was NOT the day to call me for emergency recovery. if it happens again, i'm charging them double my regular rate.
the machine is once again "clean". and i have created a user account. the admin account now has a password; the client does NOT have the password. we'll see just how long this works. my threat is now "system recovery, whether you have a back-up or not". no hesitation, i will brick the machine to keep the client off the internet.
did i say i'm in a rather nasty mood?
i spent 6 hours, today, removing the same trojan from a client's computer that i removed three weeks ago. the virus has changed; last time it only took 4 1/2 hours.
the user hasn't changed. after years of trying to teach this client safe internet usage, my client is still operating the machine with an admin account. willy-nilly clicking on e-mail links, downloading and installing files, and just generally NOT learning from past mistakes. and today was NOT the day to call me for emergency recovery. if it happens again, i'm charging them double my regular rate.
the machine is once again "clean". and i have created a user account. the admin account now has a password; the client does NOT have the password. we'll see just how long this works. my threat is now "system recovery, whether you have a back-up or not". no hesitation, i will brick the machine to keep the client off the internet.
did i say i'm in a rather nasty mood?
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